I just bought opera tickets for my trip to Vienna in December. Or at least, I think I did. Even in the English version of the website, the process is confusing. It appears that I have agreed to pay for tickets that meet the requirements I put in the form, but I have not yet actually purchased them. At the moment I occupy an indeterminate state between a person who has an opera ticket and a person who does not have an opera ticket. It is a sort of Schrödinger’s Opera Ticket type situation. Which is fitting I guess given that Schrödinger was Austrian.
I am used to more of a 1. pay for ticket 2. get ticket system where the question of whether or not I have a ticket is determined by whether there are any tickets and whether my credit card is valid. But there’s probably a reason behind the Wiener Staatsoper’s system – maybe if a performance is sold out one is automatically on a waiting list if a ticket becomes available?
[Update: the cat is alive – my tickets have been “allocated”! The process has generated a rather astonishing number of emails beginning “Dear Frau S—–!” but it appears that all systems are go.]